J

John Doe

john.doe@example.com • (555) 111-1111

Analytics

CLV

$350

RFM Tier

Drifting

Churn Risk

68%

Next Booking

7/26/2024

Recommendation: Send 15% off offer

High churn risk justifies a moderate discount to encourage re-engagement without significantly impacting margins.

Loyalty Status
Current tier and available incentives.

Current Tier

Drifting

Auto-Awarded Incentives

We Miss You: 15% Off

Status:

available

Awarded: 6/15/2024

Expires: 7/15/2024

Limited Offer: Free Consultation

Status:

pending

Awarded: 6/20/2024

Expires: 7/20/2024

Booking History
DateServiceAmount
5/28/2024Haircut$35
4/28/2024Haircut$40
Loyalty History

  • Auto-awarded: "We Miss You: 15% off"

    6/15/2024

  • Used "Core Member: 10% off"

    5/1/2024